Compassion
I understand how computer glitches can cause major issues for online retailers and I am completely OK with said retailers taking actions to make sure they don’t get fleeced by a mistakenly posted price. That being said, when you cancel my order because of your mistake, please don’t send me an email that is written to seem like it’s coming from a compassionate human.
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Hello,
Our records indicate you recently ordered ‘Daredevil Omnibus, Vol. 1
Daredevil by Brian Michael Bendis & Alex Maleev Omnibus, Vol. 2
The X-Men Omnibus, Vol. 1
Wolverine Omnibus, Vol. 1′. Unfortunately, due to a pricing error, we sold many more than expected. In fact, we completely sold out — we don’t have any in stock right now, and we’re not even sure if we’ll be able to get more.
As a result, we’ve had to cancel your order. I realize this is disappointing news, and I’m so sorry for any inconvenience this causes.
You may want to check our website from time to time to see if this item is available. If anyone is selling it, you’ll see a “More Buying Choices” box on the product detail page; if it’s not available from any sellers, you might see an “Order it used” or “Alert me” link. “Order it used” allows you to place a pre-order for the item in case another seller lists the item for sale later. “Alert me” allows you to sign up so we can e-mail you when Amazon has stock available for purchase.
I’m sorry I don’t have better news. We hope to see you again soon.
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“I’m sorry”? You’re a computer. You’re not sorry. You’re a computer. You simply canceled my order because of your issue with your pricing glitch. In the future, I’ll deal with InStockTrades (despite their search being beyond broken). BTW, it sucks that some people got the cheaper price. They should have cancelled all of the orders.. not just some of them.
